The program is intended for consumer underwriters, branch managers, platform staff and relationship managers.
The online program takes approximately 13 hours to complete. It is structured in 10 modules, with assessments at the end of each module and a final assessment at the end of the 10 modules.
Real life case studies are used throughout the course where you can apply your skills in customer interactions, while adhering to all applicable lending regulations.
The program can accessed from anywhere at anytime, both in computers and/or tablets.
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